Payment Methods

I. Payment Options

All transactions are processed in British Pounds (GBP).

Accepted payment methods include Visa and Mastercard.

Cash payments, cheques, bank transfers, and cash on delivery are not supported.

II. Payment Process

Customers are required to review and confirm order details, including selected products, quantities, total amount, and applicable taxes.

Shipping information and payment card details must be entered to proceed with payment.

Once the payment is submitted, the transaction data is encrypted and processed for verification.

If the payment is successful, an order confirmation email will be sent. If the payment is not completed, customers may retry or contact customer support for assistance.

III. Security Measures

All payment transmissions are protected using TLS encryption technology.

Payment processing is handled by third-party platforms that comply with PCI-DSS standards.

Payment card details are not stored on this website.

Personal data is processed in accordance with applicable data protection regulations, including UK GDPR. Security measures are reviewed and updated as required to maintain transaction reliability.

IV. Pricing and Taxes

All displayed prices include applicable UK Value Added Tax (VAT). The current standard VAT rate in the United Kingdom is 20%.

Any applicable duties or import-related costs are accounted for in the final displayed price, in accordance with UK regulations.

The amount shown at checkout represents the final amount payable. No additional charges are required upon delivery.

V. Refund Policy

Once a return request is approved, refunds are processed within 1–3 business days.

Due to banking processing timelines, refunded amounts are typically credited to the original payment method within 10–15 business days, depending on the card issuer.

Refunds are issued to the original payment method used, such as Visa or Mastercard.

If a refund is not received within the expected timeframe, customers may contact customer support and provide the relevant order and transaction details for further review.

VI. Customer Service

Address: 1200 W DIMOND BLVD 1311, ANCHORAGE, AK 99515, US

Telephone: +1 (646) 284-1012

Email: help@furnosio.com

Business Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (UK time)