About Us
This website provides home and outdoor products for customers in the United Kingdom. The product categories offered include garage modular storage systems, garage storage cabinets, gazebos, greenhouses, and grills. The information presented on this website is intended to help customers understand the basic use, structure, and purchasing process of the products.
I. Service Information
This website offers product display, online ordering, and order-related services. The products are intended for household and non-commercial use. All products are sold and delivered in accordance with applicable UK regulations.
II. Product Scope
The main product categories currently available include:
Garage modular storage systems
Garage storage cabinets
Gazebos
Greenhouses
Grills
Detailed specifications, materials, and usage information are provided on the corresponding product pages.
III. Pricing, Taxes, and Orders
All prices are displayed in GBP and follow UK market standards. Prices include applicable UK Value Added Tax (VAT). The current standard VAT rate in the United Kingdom is 20%. No additional VAT or undisclosed charges will be added at checkout.
After an order is placed, customers can view order confirmation details to track order status. Order processing and delivery timelines depend on actual logistics information.
IV. Shipping and Delivery
Orders are shipped via trusted logistics partners, including DHL, FedEx, UPS, and other regional carriers. Tracking details will be provided once the order has been dispatched. Larger items are securely packaged using standard protective materials appropriate for transit.
V. Returns and Cancellation Rights
In accordance with the UK Consumer Contracts Regulations, customers have the right to cancel an order and request a return or exchange within 14 calendar days after receiving the goods. Returned items must be unused and in their original packaging. Specific conditions and procedures are outlined in the website’s return policy.
VI. Customer Support
Customers may contact customer support by email or telephone for inquiries related to product information, order status, or after-sales matters. Responses are typically provided during business days.
Contact Information
Address: 1200 W DIMOND BLVD 1311, ANCHORAGE, AK 99515, US
Telephone: +1 (646) 284-1012
Email: help@furnosio.com
Business Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (UK time)
VII. Data Protection and Payment
Personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR). Data transmission on this website is protected using encryption technologies. Payments are handled by third-party payment providers that comply with PCI-DSS standards. This website does not store payment card details. Cookies are used only to support essential website functionality and the ordering process.
VIII. Notice
The information provided on this page is for general service description purposes. Specific product details are shown on the relevant product pages.